Streamlined Warranty Workflows for Audit-Ready Operations
Context
A manufacturer struggled with inconsistent warranty claim submissions from stores and service centres, resulting in delays, manual approvals, and unverified cost estimates.
Action
SYW deployed a Warranty & Claims Flow using our Process Builder, standardising evidence capture (photos, timestamps, diagnostic checks) and automating approval logic. Claims were routed to approved partners via SYW’s API connections.
Result
Approval time dropped from days to minutes, with 100% claim documentation standardised for audit readiness.
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